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Security Center
Security Center

Keeping your account information as well as your finances safe and secure is one of Astra Bank's top priorities. Use our Security Center to keep up to date on the latest fraud information, learn about our policies regarding your personal information, or know where to report a scam or a lost/stolen debit card.

Text message scams are on the rise. Learn how to deal with them here.

Privacy

Curious how Astra Bank uses your personal information? View our privacy policy and what we do with your information here.

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Security

Staying informed about the methods and tactics scammers use to get your information is the best defense against fraud. Learn how to stay secure here.

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Victim Resources

Do you believe you, or someone you know, has been the victim of a scam, fraud, or has had their identity stolen? Take action with these resources for victims.

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Scam Alert: Text Message Scammers Want Your Account Information
September 07, 2022 | Mitchell Sahlfeld | Privacy and Security

Receiving text alerts for the things we care about like making sure a package was delivered, the food has arrived, or a debit card has been compromised, helps make our day easier. Scammers, however, love to use these same communication methods against us when attempting to grab our sensitive information.

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Fraud Alert: Account Takeover Schemes Can Be Sophisticated and Costly
February 09, 2022 | Mitchell Sahlfeld | Privacy and Security

There have recently been reports of an increase in account takeover schemes around the country. Astra Bank would like to take this opportunity to educate our customers on what these schemes are and how to avoid them.

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Two Factor Authentication Text Scams Are Something You Should Be Concerned About
January 06, 2022 | Mitchell Sahlfeld | Privacy and Security

A popular (and typically convenient) method of 2FA utilizes a password and a text message to your phone with a code that must be input before accessing your account. While this method is on average more secure than just using a password, hackers still have ways of getting that text code, either by SMS exploits or through social engineering.

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Protecting Your Business Against Data Loss
December 14, 2021 | Mitchell Sahlfeld | Privacy and Security

Ransomware attacks and data leaks continue to affect many businesses, with hackers ramping up their efforts even more during the COVID-19 pandemic, where changes in the work environment showed cracks in cybersecurity armor. While many of the larger businesses impacted become newsworthy, the truth is that small businesses are just as, if not more likely to experience attempts to steal data or ransom it.

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Is Your Personal Data and Privacy Safe When Online?
February 10, 2021 | Mitchell Sahlfeld | Privacy and Security

Much of the business we do, whether at work or at home, is done online through a browser or app. Many of our day to day interactions are done through social media apps which use our personal information, interests, and data to their advantage through advertisements tailored to grab our attention.

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Can You Spot a Phishing Scam?
September 28, 2020 | Mitchell Sahlfeld | Privacy and Security

Every day, thousands of people fall victim to fraudulent emails, texts and calls from scammers pretending to be their bank. And in this time of expanded use of online banking, the problem is only growing worse.

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